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תיאור מיישם/ת ומנהל/ת פרויקטים במערכת פריוריטי לטיפול בפרויקטים של לקוחות באזור המרכז דרישות הכרות מעולה ומעמיקה עם מרבית המודולים של מערכת פריוריטי ובפרט מודול פיננסי - חובה ניסיון של מספר שנים לפחות בעבודה בפריוריטי ובהובלת פרויקט אחד מורכב לפחות – חובה ניסיון בניהול לקוחות - חובה שליטה טובה במערכת פריוריטי תעשייתית - יתרון יש לשלוח קורות חיים אל: jobs@rybtech.com
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Description:
The documentation specialist’s primary objectives will be to develop and write execution instructions, “how to” manuals, FAQs and SOPs to help users understand business processes that will be performed by Operations individuals to support new and existing business. The role will require analysis of business processes, requirements and study of new applications to translate this information into the required documentation. Position requires great attention to detail, with excellent oral, and written communication skills. The documentation specialist will leverage existing documentation templates and will work in collaboration with Client subject matter experts to document core business process and operational steps necessary to ensure a repeatable and sustainable process for execution. Responsibilities:
תיאור התפקיד:
אחריות על הקשר השוטף עם לקוחות הקצה ושותפים עסקיים. טיפול שוטף הכולל: הצעות מחיר, פתיחת הזמנה, גבייה, מענה טלפוני ועדכון במערכת פריוריטי. ממשקי עבודה עם המחלקות הבאות: כספים, IT, תמיכה טכנית. דרישות התפקיד: ידע בעבודה בסביבת פריורטי - חובה רקע וניסיון הנח"ש/ באדמיניסטרציה / שרות לקוחות - חובה ידע בתוכנות מחשב – יתרון אנגלית ועברית – ברמה גבוהה ברמה הבין אישית – יכולת עבודתה בצוות, יחסי אנוש טובים, יכולת למידה עצמאית , שירותיות, התמודדות עם מצבי לחץ וריבוי משימות העבודה בפארק אפק בראש העין – משרה מלאה לפחות יומיים עבודה עד 17:30. קורות חיים יש לשלוח לכתובת מייל: jobs@rybtech.com Established Jerusalem IT company with a focus on SME and SMB customers is searching for an experienced field engineer to join our dynamic team. Candidate will join a team providing on-site diagnostics, support and consulting to our customers and will be working tightly with our NOC/remote support team to handle larger projects and support incidents.
Requirements:
As an experienced member of the support and project teams, manages client expectation and experience related to projects and support requests. Directly resolves tickets and implements solutions suited to technical skills and abilities, both remote and onsite.
Functional Responsibilities: • Create, triage, and own customer support Requests (SRs) until resolved. • Provides onsite and remote support as needed. • Escalates appropriate SRs based on escalation procedure. • Develops internal and client facing documentation including assigned processes. • Correctly manages expectations and delivers on commitments. Technical Skills/Qualifications: Minimum 4-6 years of technical knowledge and experience in the following areas: • Windows Server/Virtualization setup, troubleshooting and administration. • Active directory & Group Policy planning and administration • Microsoft 365 applications, migrations, configuration and administration. • PowerShell scripting. • Microsoft Enterprise Mobility, Microsoft Endpoint Manager, Intune, Windows Autopilot • Configuring and supporting Cisco networks. • LAN/WAN and wireless architecture and troubleshooting. • Remote access and VPN troubleshooting and configuration. • IT service management software (AutoTask, ConnectWise, Zendesk, etc.) Native Level English Full time position from 11:00-19:00 Work from home Send cv to jobs@rybtech.com A leading ERP company, is looking for an experienced and talented professional writer to join our product team.
Join us if you are an expert at turning complex concepts into simple and easy to understand copy. Responsibilities: ●Shape product experiences by writing and/or translating clear, user-friendly copies of our platform that helps different types of users achieve their task at hand. ●In charge of English in-product writing, including microcopy, tooltips, messages, and online help. ●Maintain consistency of the product tone & voice while using industry-specific language. ●Writing different types of documents for various uses. ●Collaborate with Product Managers, UX Manager, UX writers, and other internal teams across the company to obtain an in-depth understanding of the various products of the company (software, mobile applications, portals etc.), and the documentation requirements for each. Requirements: ●Native English speaker, proficient in Hebrew. ●Ability to communicate complex information in an easy-to-understand and user-friendly way. ●Proven technical experience in software documentation (B2B software - Advantage). ●Comfortable with technology and proficient in the use of technical writing tools. ●Familiar with financials and logistics business processes in organizations - Advantage. ●Flexibility and capability to work in an agile environment. ●Knows that it’s all about the little details ●Self-learning abilities. Send CV to jobs@rybtech.com This position has been filled. US company with offices in Jerusalem seeks a react native mobile developer to join its team.
The role requires experienced mobile developer with react native experience Responsibilities
Hours 11:00-19:00 Send CV to jobs@rybtech.com US company with offices in Jerusalem seeks full stack developer to join their team.
Requirements - Minimum of 5 years of programming experience - Degree in Computer Science - Understands responsive web design and accessibility - Ability to design and implement web applications using the following technologies:- * HTML * CSS3 * AngularJS (1.4, 5+), Angular 7+, Vue JS * Javascript, Typescript * Bootstrap, Material Design - Understands asynchronous data requests from backend APIs and Promises - Experience with Node.js - Feels at home with Linux, including light system administration - Ability to create web services (APIs), using PHP, a routing framework, SQL and a memory store such as Redis - Comfortable using CURL - Fluency in SQL - Experience with Git Native Level English Hours 11:00-19:00 Send CV to jobs@rybtech.com US Company with offices in Jerusalem seeks a backend developer to join their team.
Requirements: - Minimum of 5 years of programming experience - Degree in Computer Science - Feel at home with Linux - Ability to create PHP based web services (APIs) using Slim routing, PostgreSQL and Redis - Comfortable using curl, and S3 tools for inter-system data exchange - Fluency in SQL including PostgreSQL - Experience with using a distributed source code control system such as Git (preferred). Would also like to see: - Linux server management ability - Experience with various AWS services and their management/operations including Kinesis, SQS and Lambda functions Additional nice to have, though not required: - OpenCart - MySQL - Experience with integrating 3rd party payment solutions - Experience in creating scalable, fault-tolerant web architectures in AWS - Experience with Node.js as a backend alternative Native level English Hours from 11:00-19:00 Send cv to jobs@rybtech.com We are a leading international legal services company, headquartered in New York City’s Financial District is looking for a Director of Business Development and Strategy.
Working at our Efrat Office, the Director of Business Development will report to our CEO in Efrat. You will be strategic, resilient, business oriented, engaging with people and a natural self-starter. With a passion for solving complex problems and creating new opportunities, you will work closely with our sales team, sales support staff, and operations team, leading your team to drive pipeline achievement. In this role you will… ● Manage and lead our Business Development Division which includes Account Executives, Sales Support Staff, as well as a Client Retention Team which you will create. ● Provide overall vision, strategy, direction and goals for the Business Development Division (in collaboration with our CEO). ● Identify key existing and potential clients and develop strategic relationships to drive revenue ● Actively prospect and leverage potential new business opportunities within specified customer account(s). ● Maintain general knowledge of all services for appropriate cross-sell opportunities. ● Aggressively pursue awareness of competitive activities, positioning and pricing, which includes specific reasons for filing. ● Identify and respond to client needs in order to define potential opportunities. Propose appropriate strategy/solution to customer. ● Work with operations and functional managers to identify sales team and prepare and lead the sales presentation. Educate team participants in customer culture, operational needs/methods and sales techniques needed to close the sale. ● Maintain high visibility within customer organization. Monitor customer satisfaction by communicating regularly with customer. ● Establish and execute a comprehensive sales plan for each target account. Ensure appropriate strategy/solution is proposed to customer. Monitor actions and results against plans. ● Analyze potential opportunities and develop sales plans for each target account. Ensure appropriate strategy/solution is proposed to customer. ● Monitor actions and results against plans. ● Serve as a liaison between the client and technical and operational groups. ● Employee lifecycle management, including hiring, mentoring/coaching, development, goal setting, performance management, and promotions in cooperation with the HR manager. What are we looking for? Required Knowledge, Skills And Abilities
● Exposure to external stakeholders in the market. ● Demonstrated ability to influence executive-level leaders. ● Analytically-minded, critical thinker with the ability to balance numerous tasks and opportunities ● Master’s Degree or International Equivalent in Business Administration or Related Field ● Experience managing pipeline process and reporting ● Highly-skilled user of CRM with ability to build and analyze reports ● Strong analytical mind, using metrics to drive decisions ● Successful track record of managing quota carrying teams ● Great coach; ability to inspire and drive pipeline performance across the team ● Persistence in problem-solving and troubleshooting; ability to quickly assess a situation and recommend a new approach ● Strong cross-functional collaboration: experience working with sales, marketing, operations, product, finance, and people teams ● Exceptional communication skills: written, verbal, and presentations ● Ability to multi-task and quickly switch gears without losing track of details and activities ● Proven track record at mid-level and high-level contacts ● A developing record of customer contacts at the outsourcing, procurement and mid - management level ● Excellent Business/Industry awareness and a thorough understanding of industry trends and impact on the business ● Excellent analytical skills in assessing and interpreting customer business data ● Ability to maintain demanding timelines ● Ability to influence others internally and externally ● Adaptability and flexibility to changing priorities ● Demonstrated ability to work creatively in a fast-paced environment ● Exceptional attention to detail and ability to work simultaneously on multiple priorities ● Ability to work independently and as a team player ● Excellent skills using Microsoft Office Suite: MS PowerPoint, MS Word, and MS Excel ● Excellent oral and written communication skills, including a fluency in English Send CV to jobs@rybtech.com |
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