Product Development / Business Analyst

We are seeking a Product Development / Business Analyst to assist in both the strategic and detailed design of a number of existing software projects.

Reporting to the CEO and CTO the candidate would be expected to engage end users in detailed analysis of their requirements and to collaborate with the UX design and development teams as well as the end users to devise and document optimum solutions for each project.

The candidate will be expected to work remotely and be paid as a freelancer.

Job Description
Company, located in the UK, was  established over 12 years ago and specialises in creating and supporting business software solutions in the claims, property, legal and financial fields.

The Role:
The candidate will be expected to engage in the following activities.

Ongoing contextual interviews with a range of end users observing them work in their natural working environment, to clarify the daily challenges they face and require software assistance with.

Focus Groups: Moderated discussion with groups of users, so as to learn about user attitudes, ideas, and desires.

Individual Interviews: One-on-one discussions with users so as to learn how a particular user works and to gain detailed information about a user’s attitudes, desires, and experiences. This would include Usability Testing  to identify user frustrations and problems with the existing software solution.

Personas: Creation of representative users based on available data and user interviews.

Prototyping: Working with the UX design team to explore possible solutions with a range of mock-ups

User Stories & Acceptance Criteria: Providing a description of how users should use a particular feature of the software, including the steps users take to accomplish each task.

Liaison with the technical team to ensure all designs are consistent with the software architecture of the system.

PROFESSIONAL QUALIFICATIONS / Experience

• Has experience interacting with external and internal customers, promoting solutions, facilitating requirements workshops.
• Proven experience of business analysis and process improvement.
• Creation of concise requirement documents.
• Experience working in an Agile Scrum development environment.

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• PERSONAL CHARACTERISTICS

• Ability to create creative solutions to existing problems and be willing to challenge the status quo.
• Excellent interpersonal and communication skills to establish and maintain collaborative work relationships at all levels.
• Can work in a team and independently.
• Native Level English

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Send CV to jobs@rybtech.com
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This position is closed.