Systems Monitoring Specialist

Software Company is hiring an experienced system administrator to support our daily IT operations both in the cloud and on-premises, both for local employees as well as remote ones.
This role is based in our Jerusalem office with work from home flexibility.
The right candidate will be part of growing IT team, responsible for supporting and maintaining the production infrastructure and web servers.

Responsibilities:

• Establish monitoring to oversee multiple systems operating within a defined support operations area.
• These will cover the IT Environment (Web servers, Network, Storage and Database) 
• Management of alerts raised by infrastructure/web application elements
• Installing, configuring, tuning, maintaining and monitoring Windows/Linux servers
• Running daily maintenance checks, upgrading agents to the current versions
• Working with Developers/DevOps/Product Managers to implement and review the delivery of service
• Implementing core business processes and assisting in process improvement initiatives in order to enhance customer service
• Recommending changes to policies and establishes procedures that affect immediate policies and procedures.
• Creating dashboards, reports and system status
• Communicate with key stakeholders and help to address issues to resolution.

 Requirements and Technical Skills:

• More than 5 years of experience in an operations role monitoring production environment
• At least 2 years of experience with NewRelic/AppDynamics in production environment
• experience with APM and Infrastructure agents
• Experienced with Windows, Linux and MacOS administration, IIS/Apache administration, WMI/SNMP/MIB monitoring
• Scripting (Batch/Powershell), BASH/Python
• Network infrastructure administration and monitoring including routers, switches, firewalls.
• Experienced with IIS/MSSQL and application monitoring
• Problem solver
• Service oriented
• Excellent English communication

Send CV to jobs@rybtech.com